70 k
hours of human rights training provided over the last five years
The dignity and well-being of people and communities in the countries in which we operate are at the heart of our journey toward a Just Transition.
As we progress on our journey towards a just and inclusive energy transition, respect for human rights is an integral principle of all our activities, regardless of the geographical or cultural context. We are guided by a structured approach, based on solid principles and commitments that align with international standards. These principles and commitments are applied to practical risk prevention and mitigation tools. We consolidate our commitment to promoting a culture of respect and responsibility on a daily basis through the due diligence process, our management model, training, dialogue with stakeholders, and collaboration with international bodies. We work to ensure that the decarbonisation process puts people at the heart of the transition, offering opportunities to workers, communities and economies in the countries where we operate. This involves developing new production chains and converting existing activities while respecting human rights.
CEO of Eni
We contribute to the well-being of the people in the countries where we operate by respecting their dignity as we pursue a just and inclusive transition. The terms of our commitment are clearly stated:
These documents contain the guiding principles that shape our actions and the expectations we have of those who work with us. These principles are also referred to in the Global Framework Agreement on Industrial Relations at an international level and on Corporate Social Responsibility.
We have confirmed our commitment by align with:
Our report details our commitments, approach and management model, plus the main steps we have taken to bring our promises to life. The report is available to read in English only.
Due diligence is an ongoing process focused on the full range of potential human rights implications of Eni's activities. We have integrated this process, known as the "human rights management model", into our business processes. It is characterised by a risk-based approach aimed at identifying, preventing, mitigating and reporting any negative impacts on human rights. Our model is based on mapping the "Salient Human Rights Issues" where are efforts are focused, considering the possible effects linked to our business operations.
Eni’s Salient Human Rights Issues, identified for the first time in 2017, were updated in 2024 in view of the evolution of business activities and the geographical contexts of operations. Eni’s Salient Human Rights Issues, as resulting from this updating process, have been grouped according to the main categories of rights-holders: workers (both direct workers and those in the value chain), communities, and, for the first time, consumers. In addition to the most significant issues, a few ‘emerging’ issues were also identified during the new mapping process, concerning specific business segments, new activities or particular geographical contexts, which are subject to appropriate monitoring.
The data were selected from those in our 2024 official document.
We apply the principles set out in the International Labour Organization's (ILO) Tripartite Declaration on Multinational Enterprises and Social Policy:
freedom of association and the effective recognition of the right to collective bargaining
the elimination of all forms of forced or compulsory labour
the effective abolition of child labour
the elimination of discrimination in respect of employment and occupation
We are committed to ensuring decent working conditions and a work environment free from all forms of discrimination or abuse, by establishing working relationships characterised by fairness, equality, non-discrimination, care and respect for the dignity of the individual, as reflected in Eni's policy against violence and harassment in the workplace.
We have endorsed the UN Women Empowerment Principles (WEP) to emphasise our commitment to promoting gender equality and empowering women, as outlined in the 2030 Agenda for Sustainable Development and the 17 SDGs. Joining the WEPs allowed us to initiate a process of performance self-assessment based on the Gender Gap Analysis Tool and, therefore, to implement an Action Plan to build an increasingly cross-company approach to gender equality and women’s empowerment issues.
Our strategy is aimed at ensuring the full commitment of the entire supply chain to upholding human rights. This includes not only specific assessments and contractual requirements, but also engaging suppliers in initiatives to effectively obtain and monitor human rights awareness and attention.
The adoption of a risk-based assessment model makes it possible to analyse and classify suppliers in terms of the level of potential risk based on the context in the country and their activities. In order to formalise and strengthen our commitment to fundamental values and in particular to respect for human rights, companies that work with us are required to sign the “Supplier Code of Conduct”, an agreement that guides and shapes relations at all stages of the procurement process according to the principles of social responsibility, including human rights.
Learn more about relations with suppliers:
We seek to ensure that our partners adhere to the principles set out in our commitment documents. Every effort is made to include ad hoc human rights clauses in contractual agreements related to activities carried out with or for Eni.
We respect the rights of individuals and local communities in the countries where we work, focusing in particular on the protection of the environment and biodiversity, on the preservation of local cultures and the right to the highest attainable standard of physical and mental health. We protect the right to access to water, to ownership and use of land and natural resources.
We are committed to respecting the specific rights of indigenous peoples in accordance with international standards, the Indigenous and Tribal Peoples Convention (ILO169) and the United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP).
Before initiating our business or local development activities, we conduct prior, free and informed consultations with stakeholders to meet their legitimate expectations regarding the design and implementation of activities and their participation.
For industrial projects considered to be at higher risk, we conduct specific studies, a Human Rights Impact Assessment (HRIA), which include a preliminary analysis of the local context and possible engagement of “rightholders”. This identifies potential negative impacts, recommendations and prevention and mitigation measures that translate into concrete Action Plans.
We apply the principles set out in the International Labour Organization's (ILO) Tripartite Declaration on Multinational Enterprises and Social Policy:
freedom of association and the effective recognition of the right to collective bargaining
the elimination of all forms of forced or compulsory labour
the effective abolition of child labour
the elimination of discrimination in respect of employment and occupation
We are committed to ensuring decent working conditions and a work environment free from all forms of discrimination or abuse, by establishing working relationships characterised by fairness, equality, non-discrimination, care and respect for the dignity of the individual, as reflected in Eni's policy against violence and harassment in the workplace.
We have endorsed the UN Women Empowerment Principles (WEP) to emphasise our commitment to promoting gender equality and empowering women, as outlined in the 2030 Agenda for Sustainable Development and the 17 SDGs. Joining the WEPs allowed us to initiate a process of performance self-assessment based on the Gender Gap Analysis Tool and, therefore, to implement an Action Plan to build an increasingly cross-company approach to gender equality and women’s empowerment issues.
Our strategy is aimed at ensuring the full commitment of the entire supply chain to upholding human rights. This includes not only specific assessments and contractual requirements, but also engaging suppliers in initiatives to effectively obtain and monitor human rights awareness and attention.
The adoption of a risk-based assessment model makes it possible to analyse and classify suppliers in terms of the level of potential risk based on the context in the country and their activities. In order to formalise and strengthen our commitment to fundamental values and in particular to respect for human rights, companies that work with us are required to sign the “Supplier Code of Conduct”, an agreement that guides and shapes relations at all stages of the procurement process according to the principles of social responsibility, including human rights.
Learn more about relations with suppliers:
We seek to ensure that our partners adhere to the principles set out in our commitment documents. Every effort is made to include ad hoc human rights clauses in contractual agreements related to activities carried out with or for Eni.
We respect the rights of individuals and local communities in the countries where we work, focusing in particular on the protection of the environment and biodiversity, on the preservation of local cultures and the right to the highest attainable standard of physical and mental health. We protect the right to access to water, to ownership and use of land and natural resources.
We are committed to respecting the specific rights of indigenous peoples in accordance with international standards, the Indigenous and Tribal Peoples Convention (ILO169) and the United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP).
Before initiating our business or local development activities, we conduct prior, free and informed consultations with stakeholders to meet their legitimate expectations regarding the design and implementation of activities and their participation.
For industrial projects considered to be at higher risk, we conduct specific studies, a Human Rights Impact Assessment (HRIA), which include a preliminary analysis of the local context and possible engagement of “rightholders”. This identifies potential negative impacts, recommendations and prevention and mitigation measures that translate into concrete Action Plans.
In 2022 Eni has conducted a follow-up analysis of the 2019-2021 Human Rights Action Plan (HRAP) developed by Eni Mexico for Area 1 Development, following the 2019 Human Rights Impact Assessment (HRIA) conducted by the Danish Institute for Human Rights (DIHR). The assessment has focused on the five component areas identified by the HRIA and associated actions defined by the Human Right Action Plan: Accountability and transparency of the HRIA; Local communities; Fishers; Workplace, with a focus on contractor and subcontractor management, and local employment; Security. The methodology has included a desktop review of all Eni documentation related to the assessment and management of human rights impacts (including impact assessments and plans, stakeholder engagement and communication documents, strategies, and plans - full list in the Annex) and interviews with both Eni colleagues and external stakeholders (local government, community representatives, fishing cooperatives, and local civil society organisations). For this follow up activity, interviews with community and government external stakeholders have been conducted on the field, among them local communities, fishing cooperatives and contractors’ workers.
Some of the interviews with local communities took place in Villahermosa, Sanchez Magallanes, and other communities near Area 1 and many of the interviewed stakeholders were the same who were consulted at the time of the original HRIA field work. The interviews concerned, among others, the following issues: the form and frequency of engagement activities conducted with local communities and fishermen, their satisfaction on accessibility and effectiveness of the grievance mechanism, the Human Rights Action Plan adopted and impact management measures. The inputs received have been processed and considered for programming the New Human Rights Action Plan 2024-2025. Among the feedback received, fishers reported that fishing boats have to travel out further from the coast with, as a result, an increasing in gasoline use and overall costs. The situation, which is caused by several factors (over exploitation of fishing resources), is being managed by Eni through different activities, such as incorporating fishers in its local development program, granting fisher’s equipment, and developing projects on alternatives to improve the productivity of the fishing sector. In this regard, interviews have also reported the need of better explaining and describing these activities to communities, to make sure the benefit are not perceived as not distributed fairly. Among the activities foreseen in the new Human Rights Action Plan there is the development of a new dedicated engagement strategy for the fishermen to improve communication and to make sure that local development activities are seen as accessible and inclusive.
Offshore installations in the coastal waters of Pointe-Noire can cause interference with artisanal fishing, or potentially cause accidents, such as collisions with fishing boats and problems with the use of fishing nets. According to local law, LNG project installations benefit from a 500-metre exclusion zone defined by law, implying restrictions on the use of maritime areas for artisanal fishing. However, offshore platforms in the coastal waters of Pointe-Noire unintentionally form artificial reef systems, called FADs (Fish Aggregating Devices), which attract fishermen, particularly artisanal ones, to the surrounding areas. Prior to any temporary or permanent restriction of a fishing zone, Eni Congo conducts awareness-raising campaigns with the fishermen’s associations of Côte-Matève, Djéno, Ngoyo and the Centre d’Appui à la Pêche Artisanale (CAPAP) de Pointe-Noire, through awareness raising and information sessions and telephone contacts, to explain the nature and duration of the operations, the type of vessels involved, the indication of the exclusion zone by means of a geographical map, and the need to refrain from advancing into the intervention area so as not to endanger one’s own life, the lives of others and the integrity of the equipment.
Nevertheless, a steady increase of fishermen in the operational areas was observed. To better understand the reasons why fishermen expose themselves to risky situations by accessing the prohibited areas, a specific consultation campaign was developed with the artisanal fishing communities. Through this consultation, it was possible to understand the elements to be strengthened with respect to the awareness-raising campaigns and to develop a targeted engagement strategy, not only strengthening awareness in the event of restrictions on fishing areas (seismic campaign, geophysical, etc.), but also launching educational sessions to make fishermen aware of the risks associated with fishing near facilities. This commitment resulted in the implementation of 4 annual awareness campaigns. In view of the large number of fishermen from the affected communities, around 8,000, it was decided to adopt an engagement strategy involving the ‘patrons des pêcheurs’, the captains of the crews in the main fishing areas of Pointe-Noire, and the representatives of the fishing communities to disseminate information. More than 160 fishermen and about 50 representatives of fishing communities took part in the three days of engagement. They were given the task of raising awareness among other fishermen and disseminating the information material produced (leaflets with awareness-raising messages and practical information, and t-shirt and caps to wear during activities). The campaign made it possible to reach more than 3,200 fishermen.
Since 2009, Eni has been promoting a training programme aimed at public and private security personnel in the Countries where it is present in order to disseminate corporate best practices in line with international principles. The targeted Countries are selected according to a rotation principle and in consideration of the risk level of the operating context.
In 2024, the ‘Security & Human Rights’ workshop was held in Mozambique, in Maputo, with the participation of senior Mozambican civil and military officials, as well as representatives of a number of international organizations and companies, and in Pemba, with specific training sessions for private security operators working at Eni sites. The main objective was to promote human rights in security activities, sharing basic principles on the use of force and weapons to prevent violence, with particular attention to the protection of women. Overall, the workshop involved over 200 participants, 153 of whom were members of public and private security forces.
Eni has also developed material for subsidiary-led training initiatives for local Security managers willing to undertake autonomous training courses, which resulted in particularly relevant cases of emerging risks and/or with training needs due to job rotation. Eni’s training program on Security and Human Rights has been recognized as a best practice in ‘Responsible businesses advancing peace’, the joint publication between the United Nations Global Compact and Principles for Responsible Investment (PRI).
To increase the number of security forces involved in specific human rights training, in addition to the annual course delivered by a specialized provider in one or more Countries, a project was launched in 2024 to conduct additional human rights training workshops for local security forces. The project kick-off took place in the ten Countries with the highest level of risk of human rights violations (according to the results of a risk-based model): Republic of Congo, Tunisia, Mexico, Côte d’Ivoire, Kenya, Iraq, Nigeria, Libya, Algeria and Egypt.
In 2022 Eni has conducted a follow-up analysis of the 2019-2021 Human Rights Action Plan (HRAP) developed by Eni Mexico for Area 1 Development, following the 2019 Human Rights Impact Assessment (HRIA) conducted by the Danish Institute for Human Rights (DIHR). The assessment has focused on the five component areas identified by the HRIA and associated actions defined by the Human Right Action Plan: Accountability and transparency of the HRIA; Local communities; Fishers; Workplace, with a focus on contractor and subcontractor management, and local employment; Security. The methodology has included a desktop review of all Eni documentation related to the assessment and management of human rights impacts (including impact assessments and plans, stakeholder engagement and communication documents, strategies, and plans - full list in the Annex) and interviews with both Eni colleagues and external stakeholders (local government, community representatives, fishing cooperatives, and local civil society organisations). For this follow up activity, interviews with community and government external stakeholders have been conducted on the field, among them local communities, fishing cooperatives and contractors’ workers.
Some of the interviews with local communities took place in Villahermosa, Sanchez Magallanes, and other communities near Area 1 and many of the interviewed stakeholders were the same who were consulted at the time of the original HRIA field work. The interviews concerned, among others, the following issues: the form and frequency of engagement activities conducted with local communities and fishermen, their satisfaction on accessibility and effectiveness of the grievance mechanism, the Human Rights Action Plan adopted and impact management measures. The inputs received have been processed and considered for programming the New Human Rights Action Plan 2024-2025. Among the feedback received, fishers reported that fishing boats have to travel out further from the coast with, as a result, an increasing in gasoline use and overall costs. The situation, which is caused by several factors (over exploitation of fishing resources), is being managed by Eni through different activities, such as incorporating fishers in its local development program, granting fisher’s equipment, and developing projects on alternatives to improve the productivity of the fishing sector. In this regard, interviews have also reported the need of better explaining and describing these activities to communities, to make sure the benefit are not perceived as not distributed fairly. Among the activities foreseen in the new Human Rights Action Plan there is the development of a new dedicated engagement strategy for the fishermen to improve communication and to make sure that local development activities are seen as accessible and inclusive.
Offshore installations in the coastal waters of Pointe-Noire can cause interference with artisanal fishing, or potentially cause accidents, such as collisions with fishing boats and problems with the use of fishing nets. According to local law, LNG project installations benefit from a 500-metre exclusion zone defined by law, implying restrictions on the use of maritime areas for artisanal fishing. However, offshore platforms in the coastal waters of Pointe-Noire unintentionally form artificial reef systems, called FADs (Fish Aggregating Devices), which attract fishermen, particularly artisanal ones, to the surrounding areas. Prior to any temporary or permanent restriction of a fishing zone, Eni Congo conducts awareness-raising campaigns with the fishermen’s associations of Côte-Matève, Djéno, Ngoyo and the Centre d’Appui à la Pêche Artisanale (CAPAP) de Pointe-Noire, through awareness raising and information sessions and telephone contacts, to explain the nature and duration of the operations, the type of vessels involved, the indication of the exclusion zone by means of a geographical map, and the need to refrain from advancing into the intervention area so as not to endanger one’s own life, the lives of others and the integrity of the equipment.
Nevertheless, a steady increase of fishermen in the operational areas was observed. To better understand the reasons why fishermen expose themselves to risky situations by accessing the prohibited areas, a specific consultation campaign was developed with the artisanal fishing communities. Through this consultation, it was possible to understand the elements to be strengthened with respect to the awareness-raising campaigns and to develop a targeted engagement strategy, not only strengthening awareness in the event of restrictions on fishing areas (seismic campaign, geophysical, etc.), but also launching educational sessions to make fishermen aware of the risks associated with fishing near facilities. This commitment resulted in the implementation of 4 annual awareness campaigns. In view of the large number of fishermen from the affected communities, around 8,000, it was decided to adopt an engagement strategy involving the ‘patrons des pêcheurs’, the captains of the crews in the main fishing areas of Pointe-Noire, and the representatives of the fishing communities to disseminate information. More than 160 fishermen and about 50 representatives of fishing communities took part in the three days of engagement. They were given the task of raising awareness among other fishermen and disseminating the information material produced (leaflets with awareness-raising messages and practical information, and t-shirt and caps to wear during activities). The campaign made it possible to reach more than 3,200 fishermen.
Since 2009, Eni has been promoting a training programme aimed at public and private security personnel in the Countries where it is present in order to disseminate corporate best practices in line with international principles. The targeted Countries are selected according to a rotation principle and in consideration of the risk level of the operating context.
In 2024, the ‘Security & Human Rights’ workshop was held in Mozambique, in Maputo, with the participation of senior Mozambican civil and military officials, as well as representatives of a number of international organizations and companies, and in Pemba, with specific training sessions for private security operators working at Eni sites. The main objective was to promote human rights in security activities, sharing basic principles on the use of force and weapons to prevent violence, with particular attention to the protection of women. Overall, the workshop involved over 200 participants, 153 of whom were members of public and private security forces.
Eni has also developed material for subsidiary-led training initiatives for local Security managers willing to undertake autonomous training courses, which resulted in particularly relevant cases of emerging risks and/or with training needs due to job rotation. Eni’s training program on Security and Human Rights has been recognized as a best practice in ‘Responsible businesses advancing peace’, the joint publication between the United Nations Global Compact and Principles for Responsible Investment (PRI).
To increase the number of security forces involved in specific human rights training, in addition to the annual course delivered by a specialized provider in one or more Countries, a project was launched in 2024 to conduct additional human rights training workshops for local security forces. The project kick-off took place in the ten Countries with the highest level of risk of human rights violations (according to the results of a risk-based model): Republic of Congo, Tunisia, Mexico, Côte d’Ivoire, Kenya, Iraq, Nigeria, Libya, Algeria and Egypt.
We have grievance mechanisms and reporting channels in place, both at our headquarters and at our operating sites, to ensure that any potential human rights violations are promptly identified, analysed, managed and, if substantiated, remedied. In particular, there are two specific tools within the company's regulatory system that can be used also in the event of alleged human rights violations:
We do not tolerate and are committed to preventing retaliation against employees and other stakeholders who report human rights concerns. We also cooperate with other judicial and non-judicial mechanisms, among them the national contact points established under the OECD Guidelines for Multinational Enterprises.
Eni allows anyone to send reports or alleged breaches of the Code of Ethics, guaranteeing confidentiality and anonymity.
Our commitment to human rights and their promotion is also reflected in our cooperation with various international bodies. Here are some examples:
To demonstrate the transparency and concrete nature of our commitment to a just and inclusive transition, we present below, in the dedicated sections, the documents containing guiding principles, policies, codes of conduct, and realized initiatives.
The results we obtain in the areas of sustainability available in the form of graphs and tables.
In the Sustainability Report, discover stories, case studies and testimonials about our contribution to a socially equitable energy transition.