The Value of People

2010 saw the re-launch of the main tool for internal communication, the intranet portal myeni. This new portal provides more immediate and easy access to company information and resources. And to reach all of the eni personnel working abroad, myeni international has been created, a light and rapid channel in English, for access to news from the world of eni, resources from headquarters and local intranets. Some 24,314 users have access to the portal.
Another new feature of 2010 was the welcome kit for new employees, which contains a range of useful information and advice to deal with the early days in the company. In addition to the kit kit, an interactive site is also available "Welcome to Eni", an online guide to the main services inside the company.
The forth edition of the Cascade programme was also held in 2010, aimed at all Eni people and with the objective of communicating Eni's strategies, by business area, and to allow everyone to understand how with their work they can contribute to the attainment of the company's objectives. Of particular note was the experience at Enipower where all staff were invited to indicate topics of interest or ask questions, and replies were given on the company's intranet.

An important concept for Eni and its people is that of " Abitare il mondo " (living in the world). In order to valorise this experience the E&P sector - the area that along with Saipem has the highest level of internationalisation in the Group – has organised the write award: a way of "listening" to and sharing the professional experience (and not only) of colleagues. It is a symbolic internal competition, participation in which is rewarded with publication. Participants are asked to give an account of their experience along a number of lines (life abroad, life at Eni, sustainability). The texts are gathered together in the form or a book and published both on paper and on the web and accessible to everyone at Eni. 45% of participants are under35 and texts have been submitted from Italy, Libya, Angola, Egypt, Pakistan, Indonesia, the UK, Australia, Kazakhstan, Ecuador and Iraq.

The first corporate climate analysis was carried out early in 2008. This involved about 38,000 Eni people throughout the world, and aimed at "taking a snapshot" of how the Company is perceived, right from the top management down to entry-level staff while assessing their level of involvement.
The questionnaire was distributed between January and February 2008, with an invitation to complete it anonymously, on-line or in paper form, on more than 250 websites, both in Italy and overseas.
The percentage of those who took part was 79%, which is equal to the average response level within "High Performing Companies" - companies in which climate surveys are common practice - and exceeds the average response rate found in multinational companies which are conducting a Survey for the very first time.
The "Eni profile" that emerged from the corporate climate analysis is one of a company staff with a good level of involvement, pride and loyalty, who feel tangibly protected and safeguarded, particularly with regard to health, safety and training, and who share a system of strong values embodied in Eni's business culture, particularly regarding company integrity and a commitment to safeguarding the environment.
The staff at Eni appear to be satisfied overall with the relationships established with their line management, whose professional competence is particularly valued.
The areas of improvement are focused on the need for a more widespread communication of the company's objectives, a more motivating leadership style, a more challenging work environment open to innovative ideas and a greater appreciation of the contribution made by the individual.
Eni will carry out a second corporate climate analysis in the near future.